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Who we are

Le Rubi Premium Flowers LLC, trading as Le Rubi Premium Flowers, is the controller of the personal data described in this policy. You can reach us by phone on 9185 4040, or at the shop: Alpha Zone service centre, 1st floor, Khan-Uul District, Ulaanbaatar, Mongolia.

What we collect

• Order information — your email address, the recipient's name, phone number and delivery address, any message you ask us to write on the card, and the contents of your order. We need this to make and deliver the order.
• Payment information — payments are made through QPay, from your own banking app. We receive confirmation that an invoice was paid; your card and bank account details never reach us.
• Account information — if you create an account, your name and email address. Passwords are held by our authentication provider and never stored in readable form.
• Cart contents — kept in your browser's local storage so your cart survives a page reload. This stays on your device and is not sent to us until you check out.

What we do not collect

We do not run advertising trackers, sell personal data, or share it with third parties for their own marketing.

How long we keep it

Order records are retained for as long as tax and accounting law requires.

Your rights

You can ask us for a copy of the data we hold about you, ask us to correct it, or ask us to delete it. Contact us by phone on 9185 4040 and we will respond within 30 days. You also have the right to complain to the competent data protection authority.

Cookies

This site sets no advertising or analytics cookies. It uses only what it needs to work: cookies that keep you signed in, remember your language and secure emailed sign-in links, and a local-storage entry that holds your cart.

Changes

If we change this policy we will update the date at the top of this page.