Delivery & freshness
What delivery costs, when it arrives, and what we do if the flowers are not right.
Last updated
When we deliver
Every day, 10:00–22:00. Order in the morning and it arrives that afternoon; order in the afternoon and it arrives that evening. Need a set time? Tell us when you order. We drive the flowers ourselves — no courier.
Zones and prices
| Where | Cost | When |
|---|---|---|
| Collect from the shop | Free | Ready in 1–2 hours |
| Central Ulaanbaatar | ₮10,000 | Same day, within 3 hours |
| Outer districts | ₮15,000 | Same day, within 5 hours |
| Greater Ulaanbaatar | ₮25,000 | Next day |
Delivery is free within the city on orders over ₮150,000. Times are estimates and depend on traffic.
Ulaanbaatar only
We do not send flowers to other aimags or abroad. But you can order from anywhere and we will deliver to someone in the city.
If something is wrong
Flowers cannot be returned, but they can be replaced. If a bouquet arrives damaged or not as described, take a photo and call 9185 4040 the same day. We will remake it or refund you. We cannot cover flowers left in a hot car or by a radiator after delivery.
Making them last
- Cut 2 cm off each stem, at an angle, before putting them in water.
- Change the water every second day and re-cut the stems.
- Keep them out of direct sun, away from radiators and draughts.
- Keep them away from fruit — it makes flowers fade faster.